Turkish Airlines staff, Selim Tartan assaults Nigerian female traveler

According to the victim @addictbypawprint, this happened in Instanbul today. And right is the man she captured on camera trying to take her phone. Below is what she wrote,

"I checked in and my boarding pass said I was on stand by. The guy who checked me in told me to go and wait at the gate that I might be lucky to fly. I asked him why I was not informed as I bought a confirmed ticket that I needed to see the manager. Then the manager comes and said I should go and check the website for the terms of Turkish airline because a confirmed ticket did not mean I would definitely get a seat on the flight.

I then asked for him to show me where that was stated on my ticket. Then the guy said I should stand there and keep asking. Meanwhile, there was a family of 5 who had the same problem and we all were displeased so I started taking a video of how he spoke as it was an extremely bad service.

The rest of it was assault. When we got to the boarding gate, 15 people had standby boarding passes. Some passengers had bought their tickets since May. Turkish airline sold seats that had already been paid for and then offered us 300euro compensation.

Before I started with the video, I asked him for his name. He went as far as writing it down for me that I should take this to any where I wanted. Btw, he called the #turkishpolis, when the police saw the video. They asked us to go to the airport management because Turkish Airlines is a big company in the country and there was nothing they could do. They asked us to delete the video but we declined. Airport mgt did not even listen to us. They asked us to go back to Turkish airline."

#turkishairlines #assault You see why I said #Turkey is my least favorite destination? Just 2days and it feels like 1 year of hardship

A video posted by T.O.L.U (@addictbypawprint) on Aug 26, 2015 at 9:24am PDT

I checked in and my boarding pass said I was on stand by. The guy who checked me in told me to go and wait at the gate that I might be lucky to fly. I asked him why I was not informed as I bought a confirmed ticket that I needed to see the manager. Then the manager comes and said I should go and check the website for the terms of Turkish airline because a confirmed ticket did not mean I would definitely get a seat on the flight. I then asked for him to show me where that was stated on my ticket. Then the guy said I should stand there and keep asking. Meanwhile, there was a family of 5 who had the same problem and we all were displeased so I started taking a video of how he spoke as it was an extremely bad service. The rest of it was #assault #turkishairlines #customerservice When we got to the boarding gate, 15 people had standby boarding passes. Some passengers had bought their tickets since May. Turkish airline sold seats that had already been paid for and then offered us 300euro compensation. Kindly repost till this gets to the right people.

A video posted by T.O.L.U (@addictbypawprint) on Aug 26, 2015 at 9:12am PDT